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ISx supports launch of sensis®1234
initiative with latest in information and search technologies
ISx FlexiQ platform enables Sensis to combine Yellow Pages® and White Pages®
systems, offering new services, greater simplicity |
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| July 20, 2004
— Fort Lauderdale,
FL, USA —
Information Services Extended, Inc. (ISx)™ today announced that it
has supported the launch of the sensis®1234 voice search service with
deployment of ISx FlexiQ™, a next generation directory information
and search platform.
sensis®1234 is a unique new premium operator-assisted
voice service that allows callers throughout Australia to get residential
and business information from just one number. In addition, sensis®1234
gives callers the ability to search and find a new level of enhanced
information that will be expanded by Sensis over the coming months.
The FlexiQ implementation also positions Sensis to
continue its industry-leading strategy of offering the Australian
marketplace solutions that incorporate advertising and information
services across directories, voice, online and wireless channels, and
electronic directories.
With technical support from ISx, Sensis is able to
enrich its Yellow Pages® services with key word searches, offer nationwide
White Pages® coverage and deliver new, comprehensive services rich in
content and features and functions.
"ISx is playing a strategic role in the Sensis vision to
aggregate value-added content and deliver it in an innovative, premium
operator-assisted service," said Andrew Day, chief executive officer, Sensis.
"With the sensis®1234 initiative, the ISx FlexiQ platform is providing the
capabilities that are essential for us to introduce new search, find and
deliver capabilities to our Yellow Pages® and White Pages® services."
ISx is supporting the sensis®1234 initiative with a
comprehensive call center solution that provides a new database with
next-generation search capability, an easy-to-use operator workstation and the
integration services that make it possible for Sensis to deliver information
via short message services and to offer location-based services powered by
Webraska Mobile Technologies. In addition, ISx has augmented its core FlexiQ
platform with new capability to meet specific Sensis requirements for Yellow Pages®
products, advertising and key word provisioning and the configuration necessary to
enable complex searches and placement of content in DA delivery.
“Successfully deploying FlexiQ in a live production environment
at Sensis illustrates our ability to collaborate with the world’s leading directory
information providers to offer a trusted foundation on which they can affordably
introduce the new, enhanced services critical to their long-term growth, “ said Ed
Downs, chief executive officer, ISx. “We believe Sensis is a visionary company with
a strategy to lead the way in delivering a new generation of directory and local
search services.” |
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| About ISx |
| Information Services Extended, Inc.,
www.isxinc.com, has been a world leader in providing search and
directory assistance (DA) solutions for more than 25 years. ISx
customers include such established telecommunications companies as
Belgacom, Eniro, Fonecta, France Telecom, Matav, MCI, OTE, SBC, and
Sensis, Telstra and others, as well as independent call centers,
providers of directory services content and emerging providers of
innovative DA services. The ISx FlexiQ™ platform provides an
end-to-end solution for wireless, wireline and electronic directory
assistance and information services. ISx offerings support search,
enhanced information services, and speech recognition for call
automation, Internet and wireless technologies. ISx is headquartered
in Fort Lauderdale, Florida, USA, and operates sales and support
offices in the UK, Belgium, Finland, Hungary, and Australia. For more
information, please visit http://www.isxinc.com
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| About Sensis |
| Sensis is a leading Australian advertising
and search company. We deliver innovative and integrated search
solutions via print, online, voice and wireless channels to connect
Australians 24 hours a day, seven days a week. Our powerful,
multi-channel portfolio provides an unparalleled local information
source incorporating: the White Pages® and Yellow Pages® directories;
the CitySearch® lifestyle site; the Whereis® location and navigation
database; and Sensis Classifieds, comprising of the Trading Post®,
Autotrader™, Just Listed™ products and the Zest for Life Magazine. Sensis
is the advertising subsidiary of Telstra Corporation Limited. The Sensis
Group employs over 2,300 people directly and an additional 800 people are
employed in Sensis Classifieds (formerly The Trading Post Group). Sensis’
420,000 customer base is further augmented by the thousands of people who
buy and sell goods in Sensis Classifieds’ stable of weekly and monthly
classifieds publications.
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| About Webraska |
| Webraska provides the advanced software solutions
required to develop, integrate and deploy wireless GPS navigation and
location-based services. Webraska's carrier-grade offering includes the
SmartZone™ Geospatial Platform, the SmartZone™ CallCenter, award-winning
SmartZone™ Navigation and the SmartZone™ Wireless Application Suite including
CityGuide, BuddyFinder, RoutePlanner and MapViewer.
Webraska has its worldwide headquarters in Paris, France, and offices around
the world. The company currently powers the LBS and telematics offering of
service providers in four continents, including Bell Mobility, Sensis (a
subsidiary of Telstra, Australia), Telecom Italia Mobile, TMN, O2, Vodafone
and Orange, and has partnerships with leading technology and content providers
including HP, IBM, NAVTEQ, Nortel, Openwave, SAIC-Telcordia, Siemens and Varetis.
Webraska has long been recognized as a leading player in the location-based services
and telematics worlds, winning awards from Unstrung Magazine, TIME, Business Week,
Tornado Insider and Frost & Sullivan. For more information visit: www.webraska.com
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| ® and ™ - registered trade mark and trade mark of
Telstra Corporation Limited. CitySearch® - registered trademark of CitySearch
Australia Pty Ltd. Trading Post® - registered trade mark of Research
Resources Pty Ltd. The following are trademarks or registered trademarks of
Information Services Extended, Inc. in the United States and other countries:
Information Services Extended, Inc; ISx, Inc.; ISx, ISx FlexiQ, FlexiStation,
FlexiSearch, FlexiCall, FlexiConnect, and FlexiMessage. Other product and brand
names may be trademarks or registered trademarks of their respective holders. |
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