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ISx Powers New Directory Assistance Service in Italy
LSSi Chooses ISx Database for Expansion

April 22, 2002 Fort Lauderdale, FL, USA Information Services Extended (ISx) today announced that its database search engine will be used by LSSi Italia, SpA to support the fast-growing directory assistance (DA) business in Italy.

LSSi Italia, the Italian subsidiary of US-based LSSi Corp., will use the ISx Listing Services Inquiry Program (LSIP) to give DA agents the capability to retrieve business, residence, government and emergency listings in milliseconds. The ISx database includes tools to help DA agents search quickly and accurately, with the lowest incidence of “listing not found,” a critical measure of customer satisfaction.

“With great growth opportunity in Italy and other European markets, LSSi needed a DA platform partner who could deliver high-quality technology today and innovative new capabilities for the future,” said Larry Rotkin, managing director, International Product Management and Sales, LSSi. “ISx has a proven track record in providing robust database technology backed with excellent customer support. ISx is a valued partner for LSSi in the U.S. and we look forward to working together to expand our new venture in Italy.”

“LSSi has established itself as a market leader in providing high-performance directory databases worldwide,” said Ed Downs, chief executive officer, Information Services Extended, Inc. “Our support of LSSi for their new venture in Italy demonstrates how the complementary skills of the two companies can deliver innovative, cost-effective services for telecom providers and DA users in Italy.”

About ISx

Information Services Extended, Inc., www.isxinc.com, has been a world leader in providing directory assistance (DA) solutions for more than 25 years. ISx customers include such established telecommunications companies as Belgacom, Eniro, Fonecta, France Telecom, Matav, MCI, SBC, Sensis, Sprint, Telstra and others, as well as independent call centers, providers of directory services content and emerging providers of innovative DA services. The ISx platform provides an end-to-end solution for wireless, wireline and electronic directory assistance and information services. ISx offerings support enhanced information services, speech recognition for call automation, Internet and SMS technologies. ISx is headquartered in Fort Lauderdale, Florida, USA, and operates sales and support offices in the UK, Belgium, Finland, Hungary, and Australia.

About LSSi

LSSi Corp. (http://www.lssi.net) is the world's leader in developing and operating high-performance directory databases. The company has established a strong commercial presence in several important telephony markets, including National Directory Assistance (NDA ©) databases; customer name and address automation; desktop solutions for corporations and other large institutions; NDA client / server software; and numerous automated call-management service areas, including branding, call completion, and audio number release. In addition to its world headquarters in Edison, New Jersey, LSSi operates development resources and data centers located in Lamezia Terme, Italy; Research Triangle Park, North Carolina; and Waynesboro, Virginia.

The following are trademarks or registered trademarks of Information Services Extended, Inc. in the United States and other countries: Information Services Extended, Inc; ISx, Inc.; ISx, ISx FlexiQ, ISx FlexiStation, ISx FlexiSearch, ISx FlexiCall, ISx FlexiConnect, and ISx FlexiMessage. Other product and brand names may be trademarks or registered trademarks of their respective holders.

 
 
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